Hotel and resort valet parking

About the service

At a hotel, valet is part of the guest experience, not a side service. We run the hotel entrance under a permanent contract with a team trained in dealing with guests and VIPs, in a uniform aligned with the hotel's identity.

We set an operating plan covering peak hours (arrivals, departures and in-house events), and deploy the team between reception, car park and hand-over point to minimise guest waiting.

We coordinate with front office, security and events teams, and provide periodic operating reports as management requires.

What's included

• A permanent valet team in a uniform aligned with the hotel's identity
• Coverage of peak hours and in-house events
• Ticketing and tracking for every car with hand-over documentation
• A resident supervisor and one point of contact with hotel management
• Optional car wash and golf cart services for resorts
• Entrance set-up: podium and signage in the hotel's branding

Where we operate

How it works

Frequently asked questions

Does the team work around the clock?

Coverage hours are set according to the hotel's operation; 24-hour coverage can be arranged where needed.

Can the uniform be customised to the hotel's branding?

Yes, uniform, podium and signage can be aligned with the hotel's identity as agreed.

How do you handle in-house events?

We temporarily increase the team according to the size of the event, coordinated in advance with the hotel's events team.

Service details, scope and terms are set out in the quote and the contract with each client.